AnyDesk intenta primero una conexión directa (Peer-to-Peer). Si falla, usa un servidor intermedio (Relay). El error puede ocurrir si el relay está saturado o bloqueado.
Solución avanzada (modo directo forzado):
Si el error aparece en tu móvil o tablet:
Si has visto el mensaje “Error de conexión. Por favor, comprueba la conexión a internet” al usar AnyDesk, no te preocupes. Es uno de los problemas más comunes y suele tener solución rápida. AnyDesk intenta primero una conexión directa (Peer-to-Peer)
AnyDesk is normally a 9/10 piece of software. However, when this specific error strikes, it renders the tool useless. While the fix (disabling IPv6) is simple for an IT pro, it is a nightmare for a casual user.
Pros:
Cons:
Recommendation: If you rely on AnyDesk for critical access, disable IPv6 on those machines proactively to prevent this error from appearing in the future.
Disclaimer: This review is based on technical analysis of the software's behavior. Always ensure you have physical access to a machine or a backup remote access tool (like TeamViewer or RDP) when troubleshooting network adapter settings.
“What version of AnyDesk are you on?” she asked. Si has visto el mensaje “Error de conexión
He read: 6.2.1. Hers was 8.0.5.
AnyDesk had deprecated old connection protocols. Version 6 could no longer talk to version 8 directly — the handshake failed with a generic “check your internet” error instead of “incompatible version.”
She sent him the latest AnyDesk link via WhatsApp. He installed it. Restarted. Entered the ID again.
Connected in 3 seconds.