Datto Visio | Stencils

Solution: This happens when you use Visio 2016 and the stencil was saved in Visio 2019/2021. Open the stencil file itself (not your diagram). Go to File > Info > Convert to downgrade the shape file format.

With the Kaseya acquisition, the Datto brand identity is evolving. Older stencils feature the classic Blue Datto "D" logo. Newer stencils may feature the Kaseya green or a co-branded logo. datto visio stencils

Pro Tip: If you are an MSP undergoing Kaseya/Datto unification, create two sets of stencils in Visio. Label one "Legacy Datto" and one "Current Datto." This will prevent confusion when you have old Alto devices (blue) next to new SIRIS devices (green/Kaseya styling). Solution: This happens when you use Visio 2016

Websites like VisioCafe or GraphicalNetworks sometimes host Datto stencils. While convenient, these are often outdated (showing the old blue/black logo instead of the current Kaseya/Datto hybrid branding). Always verify version accuracy. With the Kaseya acquisition, the Datto brand identity