On your internet-connected device:
Important: If the portal rejects your request, ensure: Deep Freeze Activation Code Offline
Before diving into the offline specifics, let’s clarify the product. Deep Freeze (available in Standard, Enterprise, and Server editions) works by redirecting hard drive writes to a virtual overlay. When the computer restarts, that overlay is discarded, and the original system state is restored. On your internet-connected device:
Why Activation is Required: Faronics uses activation codes to combat piracy and manage volume licensing. When you purchase Deep Freeze, you receive a license key. This key usually requires an internet connection to "phone home" to Faronics’ servers to verify authenticity. However, for secure environments (military, banks, exam labs), internet access is prohibited—hence the need for offline activation. Important: If the portal rejects your request, ensure:
Cause: Some firewalls block the activation portal.
Fix: Use a different online device. If the portal is down, contact Faronics support directly for a manual code.
Keep a spreadsheet (encrypted) matching each Computer Name to its Request Code and Response Code. If a hard drive dies, you can re-activate instantly without re-contacting Faronics.
