Digi Sm500 Scale User Manual -

The Digi SM-500 is a robust, label-printing electronic scale widely used in supermarkets, delis, and grocery stores. It is known for its durability and "Smiley" interface. The scale is designed to weigh products, calculate prices based on pre-stored PLUs (Price Look-Up codes), and print adhesive labels for packaging.

Key Components:


To store a new item with a price and name:

  • Press the SAVE or ENTER key to store the data.
  • Exit Program Mode (turn key back to "REG").
  • | Industry | Use | |----------|-----| | Lab | Reagent weighing, formulation | | Jewelry | Diamond/carat weight (500 ct = 100 g) | | Pharmacy | Pill counting, powder dispensing | | Kitchen / coffee | Precision baking, espresso dose | | Education | Physics density experiments |

    The DIGI SM-500 is a high-performance system scale designed for retail environments like delis, supermarkets, and specialty food stores. This guide serves as a comprehensive overview of its operations, from initial setup to advanced PLU programming. 1. Key Features and Specifications

    The SM-500 series, including the popular SM-500MK4, is known for its speed and versatility:

    Printing Speed: High-speed thermal printer reaching up to 150mm/second.

    Display: Features an LCD with a backlight (16x134 dots) and optional full-color 12.1" touch displays on newer models.

    Connectivity: Supports standard RS-232C, Ethernet 10/100 Base T, and optional Wireless LAN (IEEE 802.11b/g).

    Label Customization: Capable of printing barcodes, ingredients, nutritional data, and shop logos on labels up to 80mm wide. 2. Initial Setup and Operation

    To begin using your DIGI SM-500 scale, follow these primary steps: SM-500MK4 BS | Retail - DIGI (TERAOKA)

    DIGI SM-500 is a high-performance PC-based system scale designed for retail environments like delis, supermarkets, and specialty food stores. It is primarily recognized for its high-speed thermal printing and robust networking capabilities. Key Technical Specifications

    The SM-500 series (including the MK4 revision) offers several variations such as Bench (EB), Pole (EP), and Self-Service (BS) models. digi sm500 scale user manual

    Features an LCD with backlight (16 x 134 dots) for weight, unit price, and total price. Printing Speed: High-speed thermal printer capable of up to 150mm/second for both labels and receipts. Label Capacity: Supports label widths up to and lengths up to 240mm. Standard 2MB memory, expandable up to to store thousands of PLUs (Price Look-Ups). Interfaces: Includes standard Ethernet (10/100 Base T) , RS-232C, and PS2 keyboard ports. Operational Highlights

    The user manual covers several critical functions for daily use and management: PLU Management:

    Users can create new items by selecting an empty PLU number, entering the product name via the touchpad, setting the unit price, and assigning barcode types. Preset Keys: The scale features up to 120 preset keys

    (depending on the model) for "one-touch" access to frequently sold items like "Fresh Salmon" or "Deli Ham". Linerless Printing:

    Supports linerless labels, which reduces waste and allows for flexible label lengths based on the amount of information (ingredients, nutritional facts) required. To prevent unauthorized price changes, the system includes password protection , audit trails, and price override locks. Initial Setup & Maintenance According to technical guides from The-Checkout-Tech , initial setup involves:

    Adjusting the scale feet until the level bubble is centered. Mode Switching:

    Navigating between "R Mode" (Operation) and "S Mode" (Programming) using specific key combinations. Label Loading:

    Utilizing the simple cassette system for fast roll changes during peak hours. configuring the Ethernet network for this scale? SM-500MK4 BS | Retail - DIGI (TERAOKA)

    The DIGI SM-500 series represents a sophisticated line of PC-based scales designed for high-volume retail environments, integrating weighing capabilities with advanced label printing and data management. Core Technical Features The SM-500 series, including the popular SM-500 MK4

    , is built for centralized management and detailed retail operations:

    Centralized Programming: Key operations such as PLU data programming, preset key assignment, and label format editing can be managed through scale application software like e.Leap.

    Advanced Labeling: The scale supports high-resolution thermal printing and flexible label formats, allowing for logos, barcodes (EAN-13, ITF, etc.), and extensive product details like "Sell by" and "Use by" dates. The Digi SM-500 is a robust, label-printing electronic

    Hardware Interface: Modern models feature touchscreens for easier navigation and high-speed thermal printers. Operating the DIGI SM-500 Scale

    Operation of the SM-500 typically involves three primary modes: Registration, Programming, and Setup. 1. Setup and Assembly

    Initial Setup: Assembly involves mounting the display pole and ensuring the scale is level via the adjustable feet for accurate measurement.

    Paper Installation: Loading labels involves accessing the side printer compartment, feeding the roll through the thermal head, and ensuring the sensors are aligned for the specific label size used. 2. PLU and Data Programming Programming new items (PLUs) is a fundamental task:

    Entry: Users enter a unique PLU number and follow prompts to input the product name, such as "Fresh Salmon".

    Pricing: Set unit prices and specify whether the item is weighted (per kg/lb) or sold as a single unit.

    Secondary Info: Advanced fields allow for ingredients, storage instructions (e.g., "Store at 4°C"), and country of origin labels. 3. Maintenance and Diagnostics

    Cleaning: Regular maintenance requires cleaning the thermal print head with specialized cleaning pens or soft cloths to prevent streaking or unreadable barcodes.

    Remote Diagnostics: The system supports remote troubleshooting through its networked application software, minimizing downtime for high-traffic retailers. Reference Documentation

    Detailed manuals are often available through professional checkout technology repositories:

    Service Manuals: Comprehensive guides for hardware testing, maintenance, and motherboard-level repairs can be found on sites like The Checkout Tech.

    Operation Guides: For day-to-day user tasks, many retailers rely on digital PDF versions of the SM-500 Programming and Operation Manual. OPERATION MANUAL To store a new item with a price and name:

    DIGI SM-500 is more than just a grocery store staple; it is a marvel of precision engineering tucked inside a rugged, industrial shell. To read its user manual is to explore the silent language of modern commerce—a world where high-speed thermal printing meets the granular accuracy of digital weighing. The Architecture of Accuracy

    At its core, the SM-500 is built for high-traffic environments. Its manual details a sophisticated strain-gauge load cell

    system that translates the physical pressure of a bunch of bananas or a slab of brisket into digital data within milliseconds. This isn't just about weight; it’s about the seamless integration of PLU (Price Look-Up)

    management, allowing a deli clerk to navigate thousands of products with a few rapid keystrokes. The Art of the Label

    A significant portion of the manual is dedicated to the "Label Format Design." This is where the scale becomes a communicator. It doesn't just print a price; it manages dynamic barcodes

    , nutritional data, and allergy warnings. The manual guides users through the logic of thermal head maintenance, ensuring that the "inkless" printing remains crisp enough for laser scanners to read at the checkout line. Connectivity and Logic

    Perhaps the most "digital" aspect of this analog-looking machine is its networking capability. The manual outlines how the SM-500 exists within a local area network (LAN)

    , receiving real-time price updates from a central server. It represents a bridge between the physical goods we touch and the invisible data streams that power global retail.

    In an era of sleek, fragile touchscreens, the DIGI SM-500 stands as a testament to utilitarian durability

    . It is a machine designed to be used ten thousand times a day, and its manual is the blueprint for that relentless reliability. PDF download link for the specific model or help you troubleshoot a specific error code

    Since the SM-500 has been a workhorse in the retail industry for decades, this guide is designed to serve as a Practical User Summary & Quick-Reference Guide. It covers the essential operations, programming logic, and troubleshooting tips that are found in the official manufacturer's manual.


    | Model | Capacity | Readability | Calibration | |-------|----------|-------------|--------------| | SM-500 | 500 g | 0.01 g | External | | SM-500A | 500 g | 0.01 g | Internal | | SM-300 | 300 g | 0.01 g | External | | SM-1000 | 1000 g | 0.1 g | External |

    The Digi SM500 features six tactile buttons. Their primary functions are:

    | Button | Label | Single Press | Long Press (3 sec) | |--------|-------|--------------|---------------------| | ON/OFF | Power | Turns scale on/off | (No function) | | ZERO | Zero | Resets display to 0.000 (within ±2% of capacity) | (No function) | | TARE | Tare | Subtracts container weight | Clears stored tare value | | UNIT | Units | Cycles through kg, g, lb, oz | Enters calibration mode (with password) | | COUNT | Pcs | Switches to parts counting mode | Sets reference sample size | | HOLD | Hold | Freezes displayed weight | (No function) |