Because the official website has changed layouts recently, follow these exact steps to avoid fake "download" buttons that lead to adware.

After installing the new version, follow this 5-minute configuration to get optimal performance.

In the Microsoft Store, ensure the listed publisher is "DuplexSoft" or the registered developer name. Check the "What's New" section to confirm the release date is within the last 3 months (indicating it is the "new" version).

If you still have DuplexPlay v1.2 or older installed on your Windows 10 PC, here is why you should upgrade today:

Cause: Missing audio codec (e.g., DTS-HD or Dolby TrueHD).
Solution: Go to Settings → Codecs → “Download additional codecs” → check “DTS” and “Dolby Digital Plus”. Restart the player.

Fix: In DuplexPlay Settings > Audio > Audio Renderer, change from "Default" to your actual speaker device. Also disable "Exclusive Mode" if using HDMI to a TV.

If the Microsoft Store is unavailable (e.g., on Enterprise LTSB versions of Windows 10), you can use the portable ZIP version: