If you’re using an unofficial tool like Chiaki or “PS4 Link,” check its logs. The error may be cosmetic. Try the official PS Remote Play app from Sony first.
The PlayStation 4 uses High-bandwidth Digital Content Protection (HDCP) to prevent recording of copyrighted content (like Netflix or Blu-ray discs). When HDCP is enabled, your PC or capture card receives an encrypted signal. If the secondary device cannot decrypt this signal, the PS4 throws a "Get Info Error" because it cannot verify the receiving hardware is compliant. dpi get info error ps4 link
Since HDCP is the leading cause of "Get Info" failures, disabling it solves the problem for 80% of users. If you’re using an unofficial tool like Chiaki
Step-by-step:
Note: While HDCP is off, you cannot stream from apps like Netflix, Hulu, or Amazon Prime Video. Turn it back on when you are done gaming. Note: While HDCP is off, you cannot stream
