Cause: Another app is holding a handle to the camera, or the camera’s privacy shutter is closed (hardware).
Fix:
Search for “SoftPaq” for your model. For HP AIOs with WB918LA board, the webcam driver might be a generic HP Sunplus IT driver with SoftPaq number sp123456 style. Driver Camara Web Hp Oem Wb918la Abm 1 23
You can also search the HP FTP archive using a known PID from step 3. Cause: Another app is holding a handle to
On modern Windows versions, privacy settings can block a perfectly good driver. On modern Windows versions, privacy settings can block
Once you have the driver file (e.g., HP_Webcam_Driver_WB918LA_1.23.exe), follow this precise sequence:
Steps (assume Windows PC with the webcam; adapt if using Linux/macOS):