Pro Tip: The OVA file works for VMware; Hyper-V users need the
.vhdxfile inside the zip.
💡 Pro Tip: Backup your configuration before changing license types.
Verify the license is active:
get system status | grep -i license
# Expected output: License Status: Valid
execute license info
# Shows expiry date (UTC)
Check that security services are updating:
get system autoupdate status
# Contract status should be "Valid"
execute update-now
| Error | Likely Cause | Solution |
|-------|--------------|----------|
| Invalid license for this VM | License tied to wrong MAC address (e.g., different vNIC type) | Redeploy VM with consistent MAC (VMXNET3 on VMware) or request new license. |
| Trial license has expired | License older than evaluation period | Delete VM, create new Fortinet account, get fresh license. |
| Failed to resolve FortiGuard servers | No DNS or internet via WAN interface | config system dns → set primary 8.8.8.8. Also ensure default route: config router static → edit 1 → set gateway <wan-gateway>. |
| Web GUI hangs after upload | Browser cache or low RAM | Assign at least 2 GB RAM, use incognito mode. | fortigate vm license trial install
Step 1: Import the OVA
Step 2: Configure Resources
Step 3: Complete Deployment Power on the VM after deployment.
Fill Out the Registration Form Provide a valid business email (personal emails like Gmail are often rejected). Explain your intended use—e.g., "Lab testing for SD-WAN certification." Pro Tip: The OVA file works for VMware;
Receive the License File Within minutes, Fortinet will email you: