If after reinstalling the driver the touchpad remains dead:

If you have downloaded and installed the I2C HID Device driver for your HP Windows 10 laptop but the touchpad or touchscreen still does not work, try these advanced fixes:

HP often releases BIOS updates that fix I2C communication bugs.

Let’s be clear: There is no standalone “I2C HID Device driver download” file from Microsoft or HP.

Why? Because the I2C HID Driver is a class driver built into Windows 10. It is part of the operating system. However, your specific HP laptop requires an OEM configuration file (often called a “filter driver” or “touchpad driver”) that tells Windows how to use its I2C hardware.

The correct driver for an HP laptop is usually bundled inside:

Thus, searching for “I2C HID Device driver download” is a shortcut. You must instead install the HP-specific touchpad or chipset driver that contains the I2C HID component.

Sometimes you install the driver, but the I2C HID Device still shows an error. Try these advanced fixes:

This could be a hardware failure, not a driver issue.

Do not go to HP.com looking for "I2C-HID-Device-Driver.exe" – you won’t find it. Instead, follow these steps:

  • Click Uninstall.
  • Restart your HP laptop.

    • Upon reboot, Windows 10 will automatically detect the missing hardware and reinstall the generic Microsoft I2C HID driver. Your touchpad should spring back to life.

    HP has widely adopted I2C-connected HID devices across its consumer and business lines, including:

    On these systems, the touchpad will not function as a Windows Precision Touchpad without a properly working I2C HID driver. Instead, it may fall back to basic mouse emulation, losing support for three-finger gestures, pinch-to-zoom, and smooth scrolling.