Kerio Control Web Filter Is Not Activated Categorization Is Disabled Work May 2026

Kerio Control runs multiple services. One may be dead.

Once you have performed the steps above, verify the system is working:

If the basic checks fail, follow this systematic repair guide.

By [Your Name/Tech Team]

One of the most powerful features of Kerio Control is its ability to filter web content, blocking malicious sites and restricting categories like gambling, adult content, or social media. However, administrators occasionally encounter a frustrating scenario: the Web Filter status displays "Not Activated" or warns that "Categorization is Disabled."

When this happens, your firewall rules relying on URL categories cease to function, leaving the network vulnerable or unfiltered.

This article explores the root causes of this error and provides a step-by-step guide to getting your web categorization back online. Kerio Control runs multiple services

Set a calendar reminder 30 days before your GFI license expires. When the license expires, the web filter immediately deactivates.

Navigate to Status > License Information.

Sometimes the local database becomes corrupted. Clearing it forces a fresh download. If the basic checks fail, follow this systematic

Via Web Interface (Kerio Control 9.x+):

Via Command Line (SSH):

/usr/local/kerio/winroute/bin/kwfmgr --flush-cache
/etc/init.d/kerio-winroute restart