Kiteworks Desktop App 3.0 Download Guide
“My tenant still shows version 2.x”
Contact your Kiteworks system administrator. Version 3.0 may need to be enabled at the appliance level.
“SmartScreen / Gatekeeper warning”
This is normal for newly released versions. Click “Run anyway” (Windows) or “Open” (macOS – right-click → Open).
“I lost my sync folders after upgrade”
No data is deleted. Re-link your account in the new app, and your existing local Kiteworks folder will reconnect. kiteworks desktop app 3.0 download
If you cannot access your tenant (e.g., you are setting up a test environment), registered support contacts can download the binaries from the official Kiteworks Customer Success Portal.
The 3.0 app will automatically replace version 2.x. No need to uninstall manually — but we recommend: “My tenant still shows version 2
Do not search for "Kiteworks download" on generic software sites.
Kiteworks is an enterprise security platform. The download links are specific to your organization’s private cloud or on-premise server. Downloading a generic installer from a third-party site will likely result in an app that cannot connect to your company’s server. Click “Run anyway” (Windows) or “Open” (macOS –
If you specifically require version 3.0 for legacy OS compatibility, you must contact your IT Administrator or Kiteworks Support directly. However, the standard procedure is as follows: