The system will show one of three statuses:
First, a crucial clarification. The consumer camera division of Kodak is separate. For document scanners, Kodak Alaris manages sales, support, and warranty. In India, Kodak Alaris has authorized partners and a dedicated support structure.
The short answer: Kodak scanners sold in India come with a Standard Limited Warranty (typically 1 to 3 years, depending on the model and purchase date). The warranty is valid only for scanners purchased through authorized Indian distributors. kodak scanner warranty check india work
If you bought a grey market scanner (imported from the US or Singapore), the warranty "check" may show as valid, but repairs in India could still be chargeable due to regional restrictions. We will explain why.
Under the Consumer Protection Act, 2019, if you purchased a Kodak scanner from a registered dealer in India with a valid GST bill, you are entitled to a warranty even if the online check fails due to a clerical error. The system will show one of three statuses:
Important: Save the following documents:
If Kodak India refuses warranty service despite a valid invoice and an unexpired warranty period (e.g., they claim “ship date expired”), you can escalate to the National Consumer Helpline (NCH) at 14404. Under the Consumer Protection Act, 2019 , if
However, in our research, Kodak Alaris’s Indian support team is generally cooperative—most “warranty check not working” cases are resolved by emailing india.support@kodakalaris.com with the invoice scan.
Fix: Dig out extended warranty certificate or invoice. Email Kodak Alaris India with proof. They maintain separate extended warranty database.
Kodak Alaris India offers out-of-warranty repair. Typical costs:
Cities like Delhi’s Nehru Place and Mumbai’s Lamington Road have scanner specialists. However, they cannot reset error codes tied to Kodak’s firmware.