To justify this, the Croatian Regulatory Authority for Network Industries (HAKOM) and the Ministry of the Sea, Transport and Infrastructure pushed amendments to the Electronic Communications Act. The new law stated that operators could publish subscriber data for directory services, provided they obtained prior consent.
But here was the devil in the detail: "Prior consent" was initially interpreted very loosely. Many subscribers found a small line in their contract fine print stating that data would be shared for directory services unless they checked a box. Existing customers were sent text messages or letters—easily missed—offering them the chance to opt out.
| Metoda | Za privatne mobilne | Za poslovne mobilne | Besplatno? | Sigurnost | | :--- | :--- | :--- | :--- | :--- | | 1258 (Info poziv) | Ne (rijetko) | Da | Ne (plaća se) | Visoka | | Moj Imenik (HT) | Samo ako je korisnik unio | Samo ako je unio | Da | Srednja | | Truecaller / Sync.ME | Da (crowdsourcing) | Da | Da (uz reklame) | Niska (dijeli vaše podatke) | | Online Bijele Stranice | Ne | Da (iz sudskog registra) | Da | Visoka | | Google / Facebook | Povremeno (ako je javno objavljen) | Često da | Da | Varijabilna |
If you are a business or freelancer and want to be findable: mobilni telefonski imenik hrvatska
For private individuals, you cannot "opt in" to a public mobile directory. This privacy right is absolute.
The mobile directory failure had profound long-term effects on Croatian digital rights.
1. The GDPR Accelerator Croatia’s painful experience became a case study cited during the drafting of the EU General Data Protection Regulation (GDPR) in 2016-2018. The GDPR explicitly requires opt-in consent for processing personal data for directory services (Article 4(11) and Recital 32). The Croatian fiasco proved why. To justify this, the Croatian Regulatory Authority for
2. Residual Databases Officially, the unified mobile directory is dead. However, each operator still maintains an internal "subscriber database" for billing and emergency services. Law enforcement can access these with a warrant. Additionally, private data brokers in Croatia and the region occasionally scrape social media and public records to create unofficial reverse phone lookup services—though these operate in a legal gray zone.
3. The Landline Legacy Continues Ironically, landline numbers are still published in the official Hrvatski telefonski imenik (now mostly digital) unless you opt out. This two-tier system—landlines public by default, mobiles private by default—reflects the lasting impact of the mobile directory war.
Postoji nekoliko uobičajenih scenarija u kojima građani Hrvatske traže ovu vrstu usluge: For private individuals, you cannot "opt in" to
All Croatian mobile numbers consist of 9 digits (including the leading zero) and follow a clear prefix system based on the original operator:
Note: The prefix 093 is reserved for IP telephony, and 090 for premium-rate services, not standard mobiles.
Generacije koje su odrastale devedesetih i ranim dvijetisućitima u Hrvatskoj pamte TIS (Telefonski imenik Slovenije, Hrvatske i BiH), a kasnije HT-ove (Hrvatski telekom) bijele i žute stranice. Fizički imenik bio je neizostavan dio svakog doma. Međutim, dolaskom mobilne telefonije, fokus se pomaknu. Dok je fiksna telefonija bila statična i vezana uz adresu, mobilna telefonija uvela je koncept "osobe u pokretu".
U ranim danima mobilne telefonije u Hrvatskoj (VIPnet, odnosno današnji A1, i Cronet/HT), brojevi su čuvani sa sve većom dozom privatnosti. Za razliku od fiksnih brojeva koji su po defaultu bili javni (osim ako pretplatnik ne zatraži zabranu), mobilni brojevi u Hrvatskoj od samog početka tretirani su kao intimniji podatak.