Smartpack2 Touch User Manual -
For system integrators, the user manual details the MasterBus protocol. The Smartpack2 Touch has a MasterBus port (RJ45) on the back.
Connectivity Note: This unit does not include Bluetooth natively. To use the Mastervolt App, you must purchase the MasterBus to Bluetooth dongle separately.
The "Touch" in Smartpack2 refers to its capacitive touch buttons, not a touch screen. This is a common point of confusion. The user manual clarifies that the four tactile buttons combined with the LCD screen create the menu system.
The HMI will show service notifications every 500 operating hours. smartpack2 touch user manual
| Interval | Task | |----------|------| | Daily | Wipe touchscreen with soft cloth; remove film dust from photo-eyes. | | Weekly | Inspect seal bar PTFE tape; clean film drive rollers with isopropyl alcohol. | | Monthly | Calibrate temperature (use thermocouple meter). Backup recipes via USB. | | Quarterly | Check all emergency stops; test brake on film unwind stand. |
| Alarm Message | Probable Cause | Operator Action | |---------------|----------------|------------------| | Film Break | Roll empty or torn | Load new film; rethread path | | Temp Low | Heater failed or thermocouple open | Check heater SSR; call maintenance | | Encoder Fault | Dirty or disconnected encoder | Clean connector; cycle power | | Air Pressure Low | < 5 bar (if pneumatic) | Check shop air supply | | Jaw Overtemp | >220°C | Stop machine; cool 10 min; check PID tuning |
| Feature | Detail | |---------|--------| | Battery capacity | 10,000 mAh (37 Wh) Li-Po | | Input | USB-C 18W (5V/3A, 9V/2A) | | Output 1 (standard) | 5V/2.4A max | | Output 2 (fast) | 5V/3A, 9V/1.67A (15W max) | | Heated pocket temp | 40°C ± 2°C | | Touch strip lifespan | 100,000 gestures | | Water resistance | IPX3 (rain resistant, not submersible) | | Weight (empty, battery included) | 1.6 kg (3.5 lbs) | For system integrators, the user manual details the
Icons here let you switch between modes:
The user manual contains a graph that every owner should memorize. The Smartpack2 Touch uses a three-stage charging algorithm:
If the unit enters STORAGE mode, it has reduced float voltage to 13.0V to prevent corrosion. Connectivity Note: This unit does not include Bluetooth
Tap Settings > Job Parameters:
| Parameter | Range | Description | |-----------|-------|-------------| | Bag Length | 50–800 mm | Distance between consecutive seals | | Seal Temperature | 80–200 °C | PID-controlled; adjust per film type (PE, PET/AL, paper) | | Dwell Time | 0.1–2.0 sec | How long jaws clamp for sealing | | Film Tension | 5–30 N | Avoids wrinkling or stretching | | Count Target | 1–9999 | Auto-stop after reaching bag count |
To calibrate: Place a test bag, press Teach Length – system auto-measures film pitch.

