Release Classification: Critical Maintenance Release
Component: Symantec Endpoint Protection Manager (SEPM)
Base Version: 14.0
Update Designation: 14.0 RU1 (Release Update 1) – Internal Build 2415
LiveUpdate servers enforce strict validity periods for update certificates. If the SEPM server’s system clock is off by more than a few minutes (e.g., NTP failure), the cryptographic timestamp check fails, leading to a generic 1402415 error.
While Build 1402415 was a stable release in its time, it is now considered legacy software. symantec endpoint protection manager 1402415 upd
If you have completed all steps and error 1402415 still blocks updates, gather the following for support:
Broadcom support may provide a hotfix or identify a rare database corruption requiring symc_dbrepair utility. Broadcom support may provide a hotfix or identify
The term upd in the file name (e.g., SEPM_14.0_1402415_upd.exe) is a warning label. Unlike antivirus definitions, this is not a fire-and-forget update.
The #1 rule of SEPM updates: Always update the Manager BEFORE the Agents. The term upd in the file name (e
If you push this update to your SEPM server without testing:
Article ID: SYS-UP-1402415 Product: Symantec Endpoint Protection (SEP) Component: Symantec Endpoint Protection Manager (SEPM)