The Hardware Information Does Not Match With Your Dongle Autodata Hot < 2024 >

AutoData uses a physical USB dongle (similar to a flash drive) as its copy-protection key. The dongle contains unique hardware IDs. When you install the software, it "marries" itself to that specific dongle’s signature.

The error means:

If none of the above works, your dongle may be physically damaged or its internal encryption corrupted. Contact AutoData technical support directly. Provide them with: AutoData uses a physical USB dongle (similar to

A: Unlikely. Autodata dongles are tied to the original owner’s license. Second-hand dongles are almost always blacklisted or already bound to another computer. You need the original seller to transfer the license through Autodata.

In Windows:


Follow these steps in order. Do not skip.

Once resolved, take these steps to prevent recurrence: Follow these steps in order

“Hardware information does not match with your dongle. Please contact Autodata support.”
(Or exact wording as seen on screen)


Plug the dongle into a different PC that has Autodata installed (or install a trial). If the same error appears, the dongle itself may be faulty or blacklisted. Contact Autodata support. “Hardware information does not match with your dongle