The Hardware Information Does - Not Match With Your Dongle Please Contact Autodata
Dongles are sensitive to power fluctuations. Plug your AutoData dongle into a powered USB hub or directly into the PC’s rear USB ports – never a monitor’s USB passthrough.
AutoData stores a local copy of the license binding. Deleting this forces the software to re-read the dongle. Dongles are sensitive to power fluctuations
The Autodata software fails to launch and displays the error: “The hardware information does not match with your dongle
“The hardware information does not match with your dongle. Please contact Autodata.” You’ll likely need to provide:
You’ll likely need to provide:
They can issue a new license file or remote re-activation.
Dongles are sensitive to power fluctuations. Plug your AutoData dongle into a powered USB hub or directly into the PC’s rear USB ports – never a monitor’s USB passthrough.
AutoData stores a local copy of the license binding. Deleting this forces the software to re-read the dongle.
The Autodata software fails to launch and displays the error:
“The hardware information does not match with your dongle. Please contact Autodata.”
You’ll likely need to provide:
They can issue a new license file or remote re-activation.