Error Code: 0x87d00215
Message Context: "Failed to get targeted update"
Primary Platforms: Windows 10 / Windows 11, Xbox Console Companion, Microsoft Store, Gaming Services
This error typically manifests when a Windows system attempts to retrieve a specific software or driver update from Microsoft servers but cannot complete the handshake or locate the requested payload. While most commonly associated with Xbox-related apps (e.g., Gaming Services), it also occurs during Windows Update and Microsoft Store downloads.
If your PC is managed by an organization, error 0x87d00215 may appear with the phrase "Failed to get targeted update" because the WSUS server cannot locate a required update for your device’s target version.
Admin actions:
If using Microsoft Intune:
Your network stack may have corrupted DNS cache, stale IP leases, or misconfigured Winsock entries that block update servers.
Automated Network Reset (Windows 10/11):
Manual method (for advanced users): Run these commands in an Admin Command Prompt: Failed To Get Targeted Update Error 0x87d00215
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset
Restart your PC after issuing these commands.
The SCCM/MECM error 0x87d00215 translates to "Item not found". It typically appears in the UpdatesDeployment.log when a client machine is assigned an update but cannot locate the necessary information or content to proceed with installation. Common Causes
Inapplicable Updates: The update may have been superseded by a newer version or the target device does not meet the hardware/OS requirements.
Content Availability: The update content might not be successfully distributed to the Distribution Point (DP) accessible to the client.
Boundary Issues: The client's IP subnet or AD site might not be correctly associated with a Boundary Group that has access to the update content.
Certificate Errors: Expired or missing certificates (such as those for the DP, WSUS, or the client itself) can block communication and content retrieval.
Communication Failures: Misconfigured IIS components or restricted HTTPS settings on the Management Point (MP) or DP. Troubleshooting Steps failed to get targeted update error = 0x87d00215 : r/SCCM Error Code: 0x87d00215 Message Context: "Failed to get
The SCCM error 0x87d00215, commonly logged in the UpdatesDeployment.log as "Failed to get targeted update," typically translates to "Item not found". It occurs when a client device identifies that it needs a specific software update but cannot locate the necessary metadata or content from its assigned Management Point (MP) or Distribution Point (DP). Primary Causes
Missing Content on DP: The update may have been downloaded but not successfully distributed to the Distribution Points associated with the client's boundary group.
Boundary Group Misconfiguration: The client might not be in a boundary group that has an assigned Software Update Point (SUP) or site system server.
Certificate Issues: Expired or incorrect certificates (such as the WSUS/SUP certificate in IIS) can block the client from communicating securely with the update server.
Superseded Updates: The update the client is trying to find might have been superseded by a newer version, making the old "item" no longer available for deployment. failed to get targeted update error = 0x87d00215 : r/SCCM
Failed to Get Targeted Update Error 0x87d00215: A Comprehensive Guide
Are you encountering the frustrating "Failed to Get Targeted Update Error 0x87d00215" while trying to update your Windows device or applications? This error can be a significant hindrance to productivity and security, as it prevents your system from receiving crucial updates. In this article, we will explore the causes, symptoms, and most importantly, the solutions to resolve the error 0x87d00215. If using Microsoft Intune :
What is Error 0x87d00215?
The error 0x87d00215 is a Windows Update error that typically occurs when the system fails to download or install updates. This error is often accompanied by the message "Failed to get targeted update" and can be caused by a variety of factors, including issues with the Windows Update service, corrupted system files, or problems with the update installation process.
Causes of Error 0x87d00215
Several factors can contribute to the occurrence of error 0x87d00215. Some of the most common causes include:
Symptoms of Error 0x87d00215
The symptoms of error 0x87d00215 can vary, but common indicators include:
Solutions to Resolve Error 0x87d00215
Fortunately, there are several solutions to resolve error 0x87d00215. Try the following methods to fix the issue: